Mission critical systems require mission critical support. If you would like the peace of mind to know that your support services are delivered right from the source and use only certified support personnel, then Continuum is for you.
Continuum provides the following support services:
- Quality certified support services.
- One call, total support.
- One stop multi-vendor support. We understand each supported manufacturer.
- 2 hour phone response.
- Assistance with hardware problem identification.
- Personalized online web support account.
- Upgrade assurance, as new releases are available.
- Free license transfers to new equipment.
- Instant escalation to engineering if required.
- Protected, off-site archive of critical system setup and program objects.
- Only certified resources will deliver support services.