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PRODUCT SUPPORT - All of Connect's OEM and VAR partners receive direct technical and engineering support through the Connect Technical Support Center. They are also provided with direct access to all of the latest technical and engineering information. To find out more about joining Connect's team of Certified Partners, please contact Channel Sales. Our partners can also supply PowerNet users with a variety of world-class support options. There is a program for every need. Please contact a Connect business partner for more information.
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| SERVICE | DESCRIPTION |
 Authorization
Code Maintenance new! |
If you have lost your Auth Code or need a Replacement Code, click here. |
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| General
access |
If you would like to report an incident, but do not have a user name, submit your report here. |
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| Authorized
Access |
Report a technical problem, review an existing incident, search our list of Tech Notes, Tech Alerts, Software Problem Reports, Product Change Requests or update your profile. You will need a user name and password to access this information. Access to this area is by support contract. Details of these programs can be found here: Services Catalog |
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VIEW OUR DOCUMENTS ON... Twin Client Terminal Emulation Quick Setup Verifying RF Terminal Functionality Guide to Recovery from Down Time
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